Privacy Policy
Last updated: April 2026
1. Introduction
Kairos Global Sdn Bhd (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website at www.kairos-global.com.
We comply with Malaysia’s Personal Data Protection Act 2010 (PDPA).
2. Who We Are
Kairos Global Sdn Bhd PLO 29, Jalan Teknologi 6, Kawasan Perindustrian Mengkibol, 86000 Kluang, Johor Darul Ta’zim, Malaysia. Email: lucas.lau@kairos-global.com
3. What Data We Collect
We may collect the following personal data: your name, email address, phone number, company name, and any information you provide when submitting a contact or enquiry form.
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected through cookies and analytics tools including HubSpot.
4. How We Use Your Data
We use your personal data to respond to your enquiries and requests, to send you relevant information about our products and services where you have consented, to improve our website and user experience, and to comply with legal obligations.
5. Legal Basis for Processing
We process your personal data based on your consent when you submit a form or accept cookies, and on our legitimate interests in operating and improving our business.
6. Sharing Your Data
We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and business, including HubSpot (CRM and marketing platform). These providers are contractually obligated to keep your data secure and confidential.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Your Rights
Under Malaysia’s PDPA, you have the right to access your personal data, to correct inaccurate data, and to withdraw your consent at any time. To exercise these rights, please contact us at lucas.lau@kairos-global.com.
9. Cookies
We use cookies on our website. Please refer to our Cookie Policy for full details.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at lucas.lau@kairos-global.com.